AI-Powered Reservation Management Platform

Transform Your Venue withSmart Reservations

The all-in-one platform for table booking, AI-powered assistance, multi-language support, and real-time venue management — tailored for Mahjong parlors, restaurants, and entertainment venues.

99.9%

Uptime

10+

Languages Supported

50k+

Reservations Made

24/7

AI Support

Features

Everything You Need toRun Your Venue

From smart table booking to AI-powered customer service — Smart Reservations provides a complete ecosystem for modern venue management.

Smart Booking System

Visual calendar with real-time availability. Green for available, red for occupied. Book, extend, or cancel with one click.

AI Voice Assistant

Multi-language AI that auto-detects your language. Voice & chat support for bookings, menu questions, and more. Speaks English, Chinese, Korean, Japanese, Vietnamese, and more.

Multi-Language Support

Auto-detect customer language from their message. Supports 10+ languages including English, Chinese, Korean, Japanese, Vietnamese, Thai, Arabic, Hindi, and more.

Real-Time Updates

See table changes instantly with SSE push technology. No page refresh needed. Get notified of check-ins, payments, and time extensions in real-time.

Customer Dashboard

Customers can view reservations, extend time, order food, and check loyalty points — all from their phone. QR code check-in for seamless entry.

Admin Analytics

Comprehensive dashboard with revenue tracking, occupancy rates, daily breakdowns, and detailed reports. Make data-driven decisions for your venue.

Flexible Payments

Support for cash, QRIS, debit/credit cards. Split billing between customers, separate table vs. food orders, and automatic discount calculations.

Auto-Cancel & Reminders

Smart check-in reminders via notifications. Auto-cancel no-shows after configurable timeout to free up tables for walk-in customers.

Loyalty Program

Built-in loyalty points system. Customers earn points from payments and redeem them for discounts. Track history and balance in real-time.

Process

How It Works

Get your venue online in three simple steps. No technical expertise required.

01

Subscribe

Fill out the subscription form with your business details. Our team reviews and approves your request within 1-2 business days.

02

Get Provisioned

Upon approval, we generate a unique merchant code and create your admin account. You'll receive login credentials to access your personalized dashboard.

03

Start Managing

Log in to your admin panel, configure your tables, set up menu items, and start accepting reservations. Your customers can book via the customer portal.

Testimonials

What Our Customers Say

Smart Reservations completely transformed how we manage our Mahjong parlor. The AI assistant handles customer inquiries in multiple languages automatically.

David Chen

Owner, Lucky Dragon Mahjong

The real-time table updates and auto-cancel feature saved us countless hours. Our customers love the easy booking system on their phones.

Sarah Tan

Manager, Golden Lily Restaurant

Setting up was incredibly easy. We went from signing up to accepting reservations in under an hour. The support team was very responsive.

Michael Park

CEO, Seoul Table & Grill

Pricing

Simple, Transparent Pricing

Choose the plan that fits your venue. No hidden fees, no surprises.

Starter

For small venues just getting started

Freeforever
  • Up to 10 tables
  • Basic booking system
  • Customer dashboard
  • Email support
  • Single language
Most Popular

Pro

For growing venues with more needs

$49/month
  • Unlimited tables
  • AI voice assistant
  • Multi-language support (10+)
  • Real-time SSE updates
  • Loyalty points system
  • Payment integration
  • Priority support

Enterprise

For large venues and chains

$99/month
  • Everything in Pro
  • Custom branding
  • API access
  • Advanced analytics
  • Multiple locations
  • Dedicated account manager
  • 99.99% SLA
  • Custom integrations
FAQ

Frequently Asked Questions

Most subscription requests are reviewed within 1-2 business days. You'll receive an email notification once your account is approved and ready to use.

Absolutely! We offer a free Starter plan that lets you manage up to 10 tables. Upgrade to Pro or Enterprise when you need more features.

The AI auto-detects languages and currently supports English, Chinese (Simplified & Traditional), Korean, Japanese, Vietnamese, Thai, Arabic, Hindi, Indonesian, German, French, and Spanish.

Not at all! We handle the technical setup for you. After approval, you'll receive login credentials and can start configuring your venue right away.

Yes! Enterprise plan includes custom branding options including logo, colors, and custom domain. Pro plan includes basic logo customization.

We use industry-standard encryption, secure database connections, and follow best practices for data protection. All data is stored in secure cloud infrastructure.

Ready to Transform Your Venue?

Join hundreds of venues using Smart Reservations to streamline bookings, delight customers, and grow their business.